Yom Tov Order Policy

Please note that due to strict shipping deadlines, all orders are final once placed. We are unable to make changes, cancellations, or modifications of any kind after an order has been submitted.
We kindly ask that you review your order carefully before completing your purchase.
Pearl marble Simanim plaque with metallic gold detailing (ראש השנה)

Rosh Hashana Shipping Deadlines

West Coast
Standard orders: Thursday, September 3rd – 1pm
Expedited orders: Monday, September 7th – 1pm
(Expedited Note: Additional shipping charges may apply post purchase to ensure your order will arrive in time for Yom Tov.)

Mid USA (including Florida + Upstate)
Orders must be placed by Monday, September 7th – 1pm

Expedited orders: Tuesday, September 8th – 2pm
(Expedited Note: Additional shipping charges may apply post purchase to ensure your order will arrive in time for Yom Tov.)

Tri-State (excluding upstate NY)
Orders must be placed by Wednesday, September 10th – 2pm

Lakewood
Orders must be placed by Friday, September 11th – 9:00am sharp
The orders will be delivered before Rosh Hashana.

Showroom & Pickup
Showroom Hours: Open for pickup until Friday September 11th – 12:00pm
Order Pickup: Ready as fast as 1.5 business hours after placing an order

Shop New Arrivals
Netilas Lulav sukkah decoration by Batya hung in a sunlit sukkah, painted esrog and lulav art for Sukkot

Sukkos Shipping Deadlines

West Coast
Standard orders: Thursday, September 17th – 1pm
Expedited orders: Monday, September 21st – 1pm
(Expedited Note: Additional shipping charges may apply post purchase to ensure your order will arrive in time for Yom Tov.)

Mid USA (including Florida + Upstate)
Orders must be placed by Monday, September 21st – 1pm

Expedited orders: Tuesday, September 22nd – 2pm
(Expedited Note: Additional shipping charges may apply post purchase to ensure your order will arrive in time for Yom Tov.)

Tri-State (excluding upstate NY)
Orders must be placed by Wednesday, September 23rd – 2pm

Lakewood
Orders must be placed by Friday, September 25th – 9:00am sharp
The orders will be delivered before Sukkos.

Showroom & Pickup
Showroom Hours: Open for pickup until Friday, September 25th – 12:00pm
Order Pickup: Ready as fast as 1.5 business hours after placing an order

Shop New Arrivals
Please Note:
Orders shipping to the Lakewood area are shipped Via Mailkpak. Same day service is some times available (on orders placed before 12pm), however it must specifically be requested by calling the office. Please do not assume your order will be shipped that day. If you require an order to arrive at a specific date, please ensure that your get thru to the office via call (732.806.7509) or email info@waterdalecollection.com. Please make sure you get a response.
Orders shipped outside of the Lakewood area are shipped via UPS Ground from our NJ warehouse. Please follow the shipping timelines above. If you have a specific shipping request, please make sure you speak to someone in the office.