Shipping policy
SHIPPING
Orders is Lakewood usually ship MailPack. All other locations usually ship via UPS.
USA: FREE Shipping on orders over $100*! Orders under $100 ship based on region: $11.94 for the Tri-State area, $14.95 for the East and Midwest, and $19.95 for the West Coast. Bulky & Oversized items may have an additional surcharge. We do not offer international or Canadian shipping. Our Waterdale line is available in Canada, Israel, and the UK.
CANADA: Crown Judaica: 647-490-3838 crownjudaica.com
ISRAEL: Personalize it Israel: 058.581.5163
https://personalizeitisrael.com/
UK: Scented Home
Economy Shipping ranges from 1-8 days depending on the shipping zone.
East Coast:
Economy shipping: 1-4 Business days
Express: 1-2 Business days
West Coast:
Economy: 5-8 Business days
Standard: 3-4 Business days
Express: 2 Business days
If you need something by a specific date, please be sure to select express shipping so we can guarantee a rushed shipping time.
Please add an additional 3-4 business days processing time for personalized orders. For personalized orders that require faster service, please make sure to contact the office to inform such.
We reserve the right to cancel an order at anytime. Similarly, we reserve the right to request additional information from our customers for verification purposes. We are not responsible for any lost, stolen, damaged merchandise or delayed delivery once we have shipped your order. Once you have received a delivery confirmation number, any claims should be made with UPS. We are not responsible for customs, duties, taxes or miscellaneous fees incurred from importing our products. A tracking number is provided once an order is verified, processed and submitted to UPS. We reserve the right to change or update our shipping policies and procedures at any time without notification.
